New clients:

  • All new clients are required to make appointments through online scheduling.  This is for YOUR convenience, so that you may make an appointment that fits your schedule!
  • It's also to provide  information  needed so that you don't have to fill any paperwork out when you arrive for your first appointment.
  • There are no exceptions!  
  • Please fill out the CLIENT FORM before your first appointment!

Cancellation Policy:

  • You MUST give 24 hour notice for canceling. There is a 50% fee of your appointment cost for giving less than 24 hours notice.
  • If you are a Groupon/Living Social/Do Local Deals client your deal/voucher/coupon will be forfeit. 
  • There are always emergencies that happen in life, the fee is of course subject to a case by case basis.

No Show Policy:

  • If you do not make it to your appointment without any kind of communication, you will be required to pay 100% of your appointment cost before you are allowed to make another appointment.
  • Treatment times are reserved just for you. We require 24 hour notice for cancellations or changes to scheduled appointments to avoid being charged the full treatment price. No shows really affect appointment only businesses.
  • If you are a Groupon/Living Social/Do Local Deals client your deal/voucher/coupon will be forfeit. 

Being Tardy Policy:

  • Please understand that because of the short amount of time allotted for each appointment, if you are more than 5 minutes late you will need to reschedule your appointment. This is out of respect for all clients, time is valuable! 
  • You will NOT be charged for being late ~OR~ rescheduling!

Groupons/SPECIALS POLICY:

  • If you have purchased through a third party provider, please note that all policies of Midnight Sugar Co. will be enforced as well as the policies of the third party you  purchased through.
  • All deals have an expiation date, please take note of this!
  • Once your deal has expired, the price you paid can still goes towards the service for which you purchased your deal for. You will, however, still be responsible for paying the difference in price. For example: If you paid $40.00 for a $75.00 service and it's expired, you will need to pay an additional $35.00 for the service
  • You can only use the deal for the service listed, you can not use it for a different service

minor policy:

  • If you under the age of 18, you must have written consent from a parent/legal guardian.  
  • No Services will be provided for anyone under the age of 16
  • No minors of any age are allowed in the treatment room for safety reasons, this includes ALL minors from newborn to 18 years old.
  • No minors are allowed unaccompanied in the waiting area.

treatment room policy:

  • Only you and your provider are allowed to be in the treatment room at a time.

At this time not accepting male clients

THERE ARE NO REFUNDS GIVEN, ALL SALES ARE FINAL!